We answer some of the most frequently asked questions about our customers, delivery service, exports, and communication channels.
We work with professionals in the HORECA sector and with pastry shops. We currently do not sell to private individuals.
In the cities of Madrid and Barcelona and their respective metropolitan areas, we offer a direct service, with daily deliveries in most cases. In other regions, delivery dates will depend on the conditions established by our distributors.
No. Products manufactured by Montsec can be exported. However, some of the products we distribute from other manufacturers are included in our catalogue to provide a more comprehensive service to our customers and make their management easier. These products are not available for export.
To process an export order, payment must be made in advance by bank transfer, before the product is collected from our facilities.
Through our newsletter, we share information about new products, company news, and content published on our blog, as well as promotions and special offers.
We want our blog to also serve as a communication channel for professionals in the sector: a space to share information, raise questions, and find answers. The participation of industry professionals is essential to making this space useful and ensuring that it responds to the real needs of the sector.